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The Importance Of Reliable Web Hosting
By Leon Belenky
There are many ways that consumers form an opinion about a business or product, and key among them is reliability. Is the customer service honest and reliable? Can you trust the product? Is the quality equal to any guarantees or promises made at the time of purchase? All of these questions have to do with reliability, and when you choose a web service you must consider reliability as well.
As the owner of a website it is crucial to include issues such as “downtime”, customer support, and website speed and security when choosing your provider. This is because such factors will greatly affect how your own visitors measure your reliability.
For example, if your web service makes many allowances for downtime in order to perform services, maintenance of technical issues your customers or visitors may not reach the website. If a consumer has to deal with even a single occurrence of an “unavailable” notice at your site, it is likely that they won’t return.
Additionally, if you choose to sign up with a shared server it is important to understand that an “over sold” server might allow for one or two other sites to gobble up available bandwidth and slow down all of the other sites to the point of making them unreliable
for both the site owner and their customers.
Really investigating a wide range of potential providers is the surest way to find a reliable web provider. So, how do you determine the best providers as well as the most reliable for your needs?
Consider the following points before making your decision:
• Are there low limits on transfer? This is the amount of information that can be downloaded by visitors each month. You really want an unlimited amount of transfer if possible because exceeding set limits generally comes with additional fees.
• Guarantee of 99% uptime, or greater. There is no need for a modern server to be down more than one percent of the business day (or night) and it is too risky to work with any other arrangement.
• Does the site provide lots of space? If you are in business you are going to require space for additional information, pages or applications and limits in space mean limits in potential.
• Will there be dedicated customer support for you as the owner as well as full time support for those who visit your site? The better web providers offer round the clock support for all visitors and customers, and this is a value added service that should not be overlooked.
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